What is an Omnichannel communications ?
Omnichannel communications refer to a unified experience for consumers across all available channels (SMS , EMAIL VOICE & OTT ). omnichannel refers to unified communications across multiple channels replacing the single and multichannel communications.
A well-orchestrated omnichannel marketing strategy can dramatically increase your customer experience ratings which leads to long term loyalty towards brand
How does it benefit your business?
How it works?
Review the performance of your campaign using our detailed reporting mechanism. A report has following parameters:
DLR report (channel wise)
MIS reports for the campaign
Day on day frequency & Recency of campaign interactions.
Based on users interaction and location
Channel Performance reports
Channel performance metrics.
Key performance indicators
Performance indicator for the campaign.
User segmentation/grouping on user transaction and behaviour.
Deep Insights on the customer behaviour.
The Route Mobile Edge
Our API’s guarantee more fluid information delivery and an integrated user experience
Reach Your Customers, Anywhere, On Any device with multiple channel.
More secure connection using authorization using OAuth 2.0.
24/7 Client Support
With a dedicated team of experts, we provide you with 24 hours support to solve all your queries.
Rich analytics dashboard with visualization and smart analytics capabilities.
Build Brand Love With Personalized Customer Experience
- Government & NGO
- E Commerce