What is Viber Business Messages?
Viber Business Messages is a highly expressive and engaging messaging platform that enables enterprises to send rich content such as videos, images, text & rich cards via 1-way and 2-way messaging channels.
Quick FactUnlike other channels, Viber Business Messages support TTL (Time to Live), i.e. charges for delivered only. Hence, Viber/SMS cascade is optimal for reducing costs and guarantees 100% carriers coverage.
How does it benefit your business?
How it works?
- Important notifications
- QR codes of e-tickets
- Link for confirmation
- Verification codes
- Feedback request
- online support
- Lead generation
- Interactive communication
- Step 1: Send the message to Viber end-user first, charged for delivered only
- Step 2: Receive Delivery Report: if not delivered via Viber, send as SMS
- Step 3: Deliver the final message status to Customer